OpsGenie Classroom Training and Certification

Course Overview

  • Course Rating 4.5/5

Overview

This program is about Devops .

Atlassian OpsGenie is an incident management platform for monitoring critical alerts.

refer:

OpsGenie Corporate training (online or onsite) is aimed at DevOps engineers who wish to use Atlassian OpsGenie to monitor critical alerts and handle incidents with quick response times..

Devops corporate training and certification oriented remote program aims to upskill you with OpsGenie Configuration, Incident Management, Alert Management, Integration Proficiency, Operational Efficiency

Currently due to Covid19 outbreak, the course is available remote and however it can also be accessed online via your nearby Prog360 centre based on local availability.

Course Prerequisites

• Basic Understanding of IT Operations: Familiarity with IT operations and incident management concepts. • Experience with Monitoring Tools: Prior experience with monitoring and alerting tools (helpful but not mandatory).

Course Content

    Introduction to OpsGenie and Basic Configuration

    1. Overview of OpsGenie
      • Introduction to OpsGenie and its role in incident management.
      • Key features and benefits of OpsGenie.
    2. OpsGenie User Interface
      • Navigating the OpsGenie dashboard.
      • Understanding the main components and layout.
    3. User and Team Management
      • Creating and managing user accounts.
      • Setting up teams and roles within OpsGenie.
    4. Alert Configuration
      • Understanding alert policies and rules.
      • Creating and configuring alerts.
      • Managing alert priorities and classifications.
    5. Notification Management
      • Configuring notification rules and channels.
      • Setting up notification policies for users and teams.
    6. Escalation Policies and Schedules
      • Setting up and managing escalation policies.
      • Configuring on-call schedules and rotations.
      • Best practices for escalation management.

    Advanced Configuration, Integration, and Best Practices

    1. Incident Management with OpsGenie
      • Creating and managing incidents.
      • Understanding incident workflows and processes.
      • Best practices for incident response and resolution.
    2. Integrating OpsGenie with Monitoring Tools
      • Overview of supported integrations 
      • Configuring integrations with monitoring tools.
      • Using OpsGenie APIs for custom integrations.
    3. Reporting and Analytics
      • Understanding OpsGenie’s reporting capabilities.
      • Creating and customizing reports.
      • Analyzing incident and alert data for insights.
    4. OpsGenie Best Practices
      • Best practices for configuring and using OpsGenie.
      • Common pitfalls and how to avoid them.
    5. Course Recap and Q&A Session
      • Summary of key concepts and techniques.
      • Open floor for questions and discussion.
      • Feedback and next steps.

    Training Materials:

    • Comprehensive course and reference materials.
    • Access to sample configurations and integration examples.
    • Real-world examples and case studies for hands-on learning.

    Hands-On Labs: 70% of the training will involve practical exercises and project work.

    Certificate of Completion: Participants who attend all sessions and successfully complete the course assessments will receive a Prog360 Certificate of Completion for the Training Program.

     

Atlassian OpsGenie Certifications

Atlassian OpsGenie course delivery involves case studies, examples, discussions and exercises to enhance the learning experience.
At the end of the training the participants will be awarded Course Completion Certificates on Atlassian OpsGenie.

Post Course Evaluation

You may chose to enroll for a post course evaluation to analyse your knowledge metrics. The post course evaluation would cover the topics related to the training delivered over the period of the complete session, like:

    • OpsGenie Overview and Features
    • User and Team Management
    • Alert and Notification Management
    • Escalation Policies and On-Call Schedules:.
    • Incident Management
    • Integrations
    • Reporting and Analytics
    • OpsGenie Best Practices
The topic listed above are only to give you a general idea and the post training evaluation may or may not restrict to these topics. Post successful evaluation attempt the participants would be awarded Evaluation Certificates on Devops. Upon Completion of this Course you will accomplish following:

    Upon completing the OpsGenie Training course, participants will:

    • Gain a comprehensive understanding of OpsGenie and its features.
    • Learn to configure and manage alerts and notifications.
    • Develop skills to integrate OpsGenie with various monitoring tools.
    • Understand best practices for incident management and response.
    • Be able to use OpsGenie to improve IT operations and minimize downtime.

View All events from this course

Upcoming Sessions Near You

City
Start Date
End Date
Apply
Bengaluru, India
26-Dec-2024
27-Dec-2024
New Delhi, India
26-Dec-2024
27-Dec-2024
Mumbai, India
26-Dec-2024
27-Dec-2024
Pune, India
26-Dec-2024
27-Dec-2024
Pune, India
12-Jan-2025
13-Jan-2025
Mumbai, India
12-Jan-2025
13-Jan-2025
New Delhi, India
12-Jan-2025
13-Jan-2025
Bengaluru, India
12-Jan-2025
13-Jan-2025
Pune, India
25-Jan-2025
26-Jan-2025
Mumbai, India
25-Jan-2025
26-Jan-2025
New Delhi, India
25-Jan-2025
26-Jan-2025
Bengaluru, India
25-Jan-2025
26-Jan-2025
Pune, India
11-Feb-2025
12-Feb-2025
Mumbai, India
11-Feb-2025
12-Feb-2025
New Delhi, India
11-Feb-2025
12-Feb-2025
Bengaluru, India
11-Feb-2025
12-Feb-2025
Pune, India
24-Feb-2025
25-Feb-2025
Bengaluru, India
24-Feb-2025
25-Feb-2025
New Delhi, India
24-Feb-2025
25-Feb-2025
Mumbai, India
24-Feb-2025
25-Feb-2025

Atlassian OpsGenie Corporate Training

Corporate Training

Prog360 offers on-demand corporate learning and development solutions around Devops that can be delivered both onsite and remote (based on availability). With Prog360, you can train your employees with our 360 Approach which not only enhance professional skills but also improvise inter-personal development. Please feel free to inquire further. We are open to discuss your requirement to provide you more customized solution specific to your needs. We will evaluate the skillset, analyze the business requirement and post that provide customized training solutions as per your business needs. Our corporate team for Devops training is based across the globe hence you can reach us nearby your region as well. For general training inquiries you can contact us at training@prog360.com.

Atlassian OpsGenie Consultation

Consultation

If you have already up-skilled your team and have started implementing Devops, but are still facing challenges, Prog360 can still help you. Our SMEs can get on a call with you to understand the situation and provide you a plan involving the next steps covering both audit and implementation based on your problem statement. Our corporate team for Devops consultation is based across the globe hence you can reach us nearby your region as well. For general consultation inquiries you can contact us at consult@prog360.com . For more nearby inquiries you can reach your nearby team.

South East Asia and Oceania

Oceania: Melbourne, Australia: 152 Elizabeth St,Melbourne,VIC,Melbourne,

Corporate Training: training.au@prog360.com

Consulting Services: consult.au@prog360.com

South East Asia: Singapore: 5, Temasek Boulevard, Singapore, Central Region, 03898, Singapore

Corporate Training: training.sg@prog360.com

Consulting Services: consult.sg@prog360.com

Contact Number :- +61 3 9015 4952

South Asia and Middle East

South Asia: Bengaluru, India: No. 78, Next to KR Puram Tin Factory, Old Madras Road, Bangalore – Mahadevapura, Bengaluru, Karnataka, 560016

Corporate Training: training.southasia@prog360.com

Consulting Services: consult.southasia@prog360.com

Middle East:- Dubai, UAE: The Offices 4, One Central Dubai World Trade Center, Dubai, Dubai, 00000, UAE

Corporate Training: training.ae@prog360.com

Consulting Services: consult.ae@prog360.com

Contact Number :- +91 9810 643 989

For any Queries

Testimonials & Reviews

The OpsGenie training was excellent. It covered all key aspects of OpsGenie with practical examples and hands-on labs.
Benjamin Davis
Excellent OpsGenie Training
Informative OpsGenie certification training. The course provided comprehensive insights and practical labs for mastering OpsGenie.
Mason Brown
Informative OpsGenie Certification
Effective OpsGenie course with practical applications and valuable insights. The course was well-organized and the labs were very helpful.
David Miller
Effective OpsGenie Course
Thorough OpsGenie training with comprehensive coverage of the tool. The practical labs and examples were very beneficial.
Ethan Walker
Thorough OpsGenie Training
Great OpsGenie course with valuable content and effective teaching methods. The practical exercises were particularly useful.
Amelia Johnson
Great OpsGenie Course
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