Lean Management for Service Industry Training
Course Overview
- Course Rating 4.6/5
Overview
This program focuses on the the application of lean concepts to service operations.
refer: Lean Enterprise
Lean for Services Training is about customer focus, developing system processes, to provide value to the customers.
Lean corporate training and certification oriented remote program aims to upskill you with Learn how to apply Lean principles with best practices within the organisation and establish a culture of continuous improvement.
Currently due to Covid19 outbreak, the course is available remote and however it can also be accessed online via your nearby Prog360 centre based on local availability.
Course Prerequisites
Anyone who want to develop people, improve efficiency, and eliminate waste within the organisation.
Course Content
- Introduction
- Histrory of Lean
- Lean Thinking
- Lean Principles
- Identifying Wastes
- Types of Wastes
- Using Wrong Metrics to measure Waste
- Measuring Performance
- Observing Processes
- Kep aspects of KPI.
- Managing for the Future
- Systems Thinking
- Deming's Sytems in Service Industry
- Lean Processes
- Managing the Conitnuous Improvement Cycle
- Realinging Metrics
- Overcoming Resistance
- Organizing the teams
- Applying technology and Tools
- Monitoring Work with Kanban
- Kaizen Methodology
- Implenting Lean in Organization
- Creating Workflow diagrams
- Order to delivery Cycle
- Process Mapping
- Value Stream Mapping
- Value Stream Analysis
- Promoting Lean Across the Enterprise
- Assessing the Results of Lean
- Developing the Lean Leaders
- Comparison with other Methodologies
- Case Studies
- Activities
- Prog360 Assessment
- Prog360 Certification
Lean Management for Service Industry Certifications
Lean Management for Service Industry course delivery involves case studies, examples, discussions and exercises to enhance the learning experience.
At the end of the training the participants will be awarded Course Completion Certificates on Lean Management for Service Industry.
Post Course Evaluation
You may chose to enroll for a post course evaluation to analyse your knowledge metrics. The post course evaluation would cover the topics related to the training delivered over the period of the complete session, like:
- Systems Thinking
- Deming's Sytems in Service Industry
- Lean Processes
- Managing the Conitnuous Improvement Cycle
- Realinging Metrics
- Overcoming Resistance
- Organizing the teams
- Applying technology and Tools
- Monitoring Work with Kanban
- Kaizen Methodology
- Developing the Lean Leaders
- Implenting Lean in Organization
- Creating Workflow diagrams
- Order to delivery Cycle
- Process Mapping
- Value Stream Mapping
- Value Stream Analysis
- Promoting Lean Across the Enterprise
- Assessing the Results of Lean
Lean Management for Service Industry Corporate Training
Prog360 offers on-demand corporate learning and development solutions around Lean that can be delivered both onsite and remote (based on availability). With Prog360, you can train your employees with our 360 Approach which not only enhance professional skills but also improvise inter-personal development. Please feel free to inquire further. We are open to discuss your requirement to provide you more customized solution specific to your needs. We will evaluate the skillset, analyze the business requirement and post that provide customized training solutions as per your business needs. Our corporate team for Lean training is based across the globe hence you can reach us nearby your region as well. For general training inquiries you can contact us at training@prog360.com.
Lean Management for Service Industry Consultation
If you have already up-skilled your team and have started implementing Lean, but are still facing challenges, Prog360 can still help you. Our SMEs can get on a call with you to understand the situation and provide you a plan involving the next steps covering both audit and implementation based on your problem statement. Our corporate team for Lean consultation is based across the globe hence you can reach us nearby your region as well. For general consultation inquiries you can contact us at consult@prog360.com . For more nearby inquiries you can reach your nearby team.
South East Asia and Oceania
Oceania: Melbourne, Australia: 152 Elizabeth St,Melbourne,VIC,Melbourne,
Corporate Training: training.au@prog360.com
Consulting Services: consult.au@prog360.com
South East Asia: Singapore: 5, Temasek Boulevard, Singapore, Central Region, 03898, Singapore
Corporate Training: training.sg@prog360.com
Consulting Services: consult.sg@prog360.com
Contact Number :- +61 3 9015 4952
South Asia and Middle East
South Asia: Bengaluru, India: No. 78, Next to KR Puram Tin Factory, Old Madras Road, Bangalore – Mahadevapura, Bengaluru, Karnataka, 560016
Corporate Training: training.southasia@prog360.com
Consulting Services: consult.southasia@prog360.com
Middle East:- Dubai, UAE: The Offices 4, One Central Dubai World Trade Center, Dubai, Dubai, 00000, UAE
Corporate Training: training.ae@prog360.com
Consulting Services: consult.ae@prog360.com
Contact Number :- +91 9810 643 989