Communicating & Influencing Classroom Training and Certification
Course Overview
- Course Rating 4.5/5
Overview
Communicating & Influencing entails conveying information effectively and persuading others to align with your views or objectives.
refer: Colin James
This Communicating & Influencing two-day workshop focuses on enhancing participants' communication and influencing skills. It covers effective communication strategies, techniques for influencing others, and practical applications in various professional settings..
Communicating & Influencing corporate training and certification oriented remote program aims to upskill you with Communication, Influencing, Interpersonal Skills, Active Listening, Persuasion, Emotional Intelligence Conflict Resolution
Currently due to Covid19 outbreak, the course is available remote and however it can also be accessed online via your nearby Prog360 centre based on local availability.
Course Prerequisites
• Basic understanding of professional communication • Experience in a workplace environment is beneficial but not required
Course Content
- Introduction to Effective Communication
- Understanding Communication: Definition and Importance
- Communication Models and Theories
- Barriers to Effective Communication
- Verbal Communication Skills
- Clarity and Conciseness
- Tone and Language
- Techniques for Effective Speaking
- Non-Verbal Communication Skills
- Body Language
- Eye Contact
- Gestures and Posture
- Active Listening
- Importance of Active Listening
- Techniques for Active Listening
- Overcoming Listening Barriers
- Building Rapport and Trust
- Establishing Connections
- Developing Trust
- Enhancing Empathy
- Influencing Skills
- Understanding Influence and Persuasion
- Principles of Influence (e.g., Reciprocity, Authority, Commitment)
- Techniques for Persuasion
- Communicating with Different Personality Types
- Understanding Personality Types
- Tailoring Communication Strategies
- Effective Interaction with Diverse Individuals
- Managing Difficult Conversations
- Preparing for Difficult Conversations
- Techniques for Handling Conflicts
- Ensuring Positive Outcomes
- Negotiation Skills
- Basics of Negotiation
- Strategies for Successful Negotiation
- Overcoming Obstacles in Negotiation
- Practical Applications and Role-Playing
- Real-World Scenarios
- Role-Playing Exercises
- Feedback and Improvement
- Group Discussion
- Case Studies
- Role Plays
- Polls and Quizzes
- Query Handling
Course Format:
Materials Provided: Participants will receive comprehensive course materials, including presentation templates, speaking tips, and resources for further learning.
Certification: Participants who attend all sessions and successfully complete the course assessments will receive a Prog360 Certificate of Completion for the Training Program.
Communicating & Influencing Certifications
Communicating & Influencing course delivery involves case studies, examples, discussions and exercises to enhance the learning experience.
At the end of the training the participants will be awarded Course Completion Certificates on Communicating & Influencing.
Post Course Evaluation
You may chose to enroll for a post course evaluation to analyse your knowledge metrics. The post course evaluation would cover the topics related to the training delivered over the period of the complete session, like:
- Effective Communication Strategies
- Verbal and Non-Verbal Communication
- Active Listening Techniques
- Influencing and Persuasion
- Managing Difficult Conversations
- Enhanced communication skills
- Effective influencing strategies
- Improved interpersonal relationships
- Increased confidence in professional interactions
- Techniques for managing difficult conversations
Communicating & Influencing Corporate Training
Prog360 offers on-demand corporate learning and development solutions around Communicating & Influencing that can be delivered both onsite and remote (based on availability). With Prog360, you can train your employees with our 360 Approach which not only enhance professional skills but also improvise inter-personal development. Please feel free to inquire further. We are open to discuss your requirement to provide you more customized solution specific to your needs. We will evaluate the skillset, analyze the business requirement and post that provide customized training solutions as per your business needs. Our corporate team for Communicating & Influencing training is based across the globe hence you can reach us nearby your region as well. For general training inquiries you can contact us at training@prog360.com.
Communicating & Influencing Consultation
If you have already up-skilled your team and have started implementing Communicating & Influencing, but are still facing challenges, Prog360 can still help you. Our SMEs can get on a call with you to understand the situation and provide you a plan involving the next steps covering both audit and implementation based on your problem statement. Our corporate team for Communicating & Influencing consultation is based across the globe hence you can reach us nearby your region as well. For general consultation inquiries you can contact us at consult@prog360.com . For more nearby inquiries you can reach your nearby team.
South East Asia and Oceania
Oceania: Melbourne, Australia: 152 Elizabeth St,Melbourne,VIC,Melbourne,
Corporate Training: training.au@prog360.com
Consulting Services: consult.au@prog360.com
South East Asia: Singapore: 5, Temasek Boulevard, Singapore, Central Region, 03898, Singapore
Corporate Training: training.sg@prog360.com
Consulting Services: consult.sg@prog360.com
Contact Number :- +61 3 9015 4952
South Asia and Middle East
South Asia: Bengaluru, India: No. 78, Next to KR Puram Tin Factory, Old Madras Road, Bangalore – Mahadevapura, Bengaluru, Karnataka, 560016
Corporate Training: training.southasia@prog360.com
Consulting Services: consult.southasia@prog360.com
Middle East:- Dubai, UAE: The Offices 4, One Central Dubai World Trade Center, Dubai, Dubai, 00000, UAE
Corporate Training: training.ae@prog360.com
Consulting Services: consult.ae@prog360.com
Contact Number :- +91 9810 643 989